{"id":23603,"date":"2025-06-11T14:26:51","date_gmt":"2025-06-11T14:26:51","guid":{"rendered":"https:\/\/sulcave.pt\/privacy-policy\/"},"modified":"2026-04-27T12:20:05","modified_gmt":"2026-04-27T12:20:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/sulcave.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23603\" class=\"elementor elementor-23603 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad91e79 e-flex e-con-boxed e-con e-parent\" data-id=\"ad91e79\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa81a7e elementor-widget elementor-widget-text-editor\" data-id=\"2aa81a7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Privacy Policy<\/h4>\n<p>SULCAVE is committed to protecting the privacy of its customers and users, ensuring the confidentiality and security of personal data collected within the scope of its commercial activity, in accordance with the General Data Protection Regulation (GDPR \u2013 EU Regulation 2016\/679).<br><br><\/p>\n<h4>1. Data Controller<\/h4>\n<p>The data controller is:<\/p>\n<address><strong>SULCAVE \u2013 Com\u00e9rcio de Materiais de Constru\u00e7\u00e3o, Lda.<\/strong><br>Urbaniza\u00e7\u00e3o Industrial do Carmo, lote 20<br>8400-445 Lagoa<br>Email: <a href=\"mailto:marketing@sulcave.pt\">marketing@sulcave.pt<\/a><br>Phone: 282 342 953<br><br><\/address>\n<h4>2. Data Collected<\/h4>\n<p>The personal data collected by SULCAVE may include:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>Delivery and billing address<\/li>\n<li>Tax number (NIF)<\/li>\n<li>Email<\/li>\n<li>Telephone contact<\/li>\n<li>Payment details (e.g. IBAN, in the case of transfers)<\/li>\n<\/ul>\n<p>The collection of this data occurs at the time of the order (via website, telephone or email), or when the customer contacts the company for information requests.<br><br><\/p>\n<h4>3. Purpose of Data Processing<\/h4>\n<p>The data collected is used to:<\/p>\n<ul>\n<li>Order processing and shipping<\/li>\n<li>Invoicing and compliance with legal obligations<\/li>\n<li>Contact the customer for clarification or additional information<\/li>\n<li>Warranty, return or exchange management<\/li>\n<li>Communication of campaigns and promotions (with explicit consent)<br><br><\/li>\n<\/ul>\n<h4>4. Legal Basis<\/h4>\n<p>The processing of data is based on:<\/p>\n<ul>\n<li>In the performance of a contract (order and sale)<\/li>\n<li>In compliance with legal obligations<\/li>\n<li>In the legitimate interest of the company<\/li>\n<li>On the consent of the holder (in case of marketing communications)<br><br><\/li>\n<\/ul>\n<h4>5. Data Sharing<\/h4>\n<p>SULCAVE does not sell, rent or transfer personal data to third parties.<\/p>\n<p>Data may only be shared with:<\/p>\n<ul>\n<li>Carriers (for delivery purposes)<\/li>\n<li>Banking entities (for payment processing)<\/li>\n<li>Accountants and legal entities, for tax compliance<\/li>\n<\/ul>\n<p>All partners comply with legal data protection requirements.<br><br><\/p>\n<h4>6. Data Retention Period<\/h4>\n<p>Personal data will be stored:<\/p>\n<ul>\n<li>For as long as necessary for the purpose for which they are intended<\/li>\n<li>For the legal period required to comply with tax obligations (usually 10 years)<\/li>\n<li>Until the customer requests deletion (where applicable)<br><br><\/li>\n<\/ul>\n<h4>7. Data Subject Rights<\/h4>\n<p>Under the terms of the GDPR, the data subject has the right to:<\/p>\n<ul>\n<li>Access your data<\/li>\n<li>Rectify incorrect or outdated data<\/li>\n<li>Request erasure of data (&#8220;right to be forgotten&#8221;)<\/li>\n<li>Object to processing for direct marketing purposes<\/li>\n<li>Request restriction of processing<\/li>\n<li>Data portability, if applicable<\/li>\n<\/ul>\n<p>Orders must be made by email to: <a href=\"mailto:marketing@sulcave.pt\">marketing@sulcave.pt<\/a><br><br><\/p>\n<h4>8. Data Security<\/h4>\n<p>SULCAVE adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or improper disclosure.<br><br><\/p>\n<h4>9. Cookies and Site Navigation<\/h4>\n<p>The SULCAVE website may use cookies to improve the browsing experience. The user can, at any time, configure their browser to refuse cookies.<br><br><\/p>\n<h4>10. Changes to the Privacy Policy<\/h4>\n<p>SULCAVE reserves the right to change this Privacy Policy at any time. The updated version will always be available on the website.<br><br><\/p>\n<h4>11. Contacts and Complaints<\/h4>\n<p>For any questions related to personal data, please contact:<\/p>\n<ul>\n<li>Email: <a href=\"mailto:marketing@sulcave.pt\">marketing@sulcave.pt<\/a><\/li>\n<li>Phone: 282 342 953<\/li>\n<\/ul>\n<p>If you consider that SULCAVE has not respected your rights, you can file a complaint with the National Data Protection Commission (CNPD) \u2013 <a href=\"https:\/\/www.cnpd.pt\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">www.cnpd.pt<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy SULCAVE is committed to protecting the privacy of its customers and users, ensuring the confidentiality and security of personal data collected within the scope of its commercial activity, in accordance with the General Data Protection Regulation (GDPR \u2013 EU Regulation 2016\/679). 1. Data Controller The data controller is: SULCAVE \u2013 Com\u00e9rcio de Materiais de Constru\u00e7\u00e3o, Lda.Urbaniza\u00e7\u00e3o Industrial do Carmo, lote 208400-445 LagoaEmail: marketing@sulcave.ptPhone: 282 342 953 2. Data Collected The personal data collected by SULCAVE may include: Full name Delivery and billing address Tax number (NIF) Email Telephone contact Payment details (e.g. IBAN, in the case of transfers) The collection of this data occurs at the time of the order (via website, telephone or email), or when the customer contacts the company for information requests. 3. Purpose of Data Processing The data collected is used to: Order processing and shipping Invoicing and compliance with legal obligations Contact the customer for clarification or additional information Warranty, return or exchange management Communication of campaigns and promotions (with explicit consent) 4. Legal Basis The processing of data is based on: In the performance of a contract (order and sale) In compliance with legal obligations In the legitimate interest of the company On the consent of the holder (in case of marketing communications) 5. Data Sharing SULCAVE does not sell, rent or transfer personal data to third parties. Data may only be shared with: Carriers (for delivery purposes) Banking entities (for payment processing) Accountants and legal entities, for tax compliance All partners comply with legal data protection requirements. 6. Data Retention Period Personal data will be stored: For as long as necessary for the purpose for which they are intended For the legal period required to comply with tax obligations (usually 10 years) Until the customer requests deletion (where applicable) 7. Data Subject Rights Under the terms of the GDPR, the data subject has the right to: Access your data Rectify incorrect or outdated data Request erasure of data (&#8220;right to be forgotten&#8221;) Object to processing for direct marketing purposes Request restriction of processing Data portability, if applicable Orders must be made by email to: marketing@sulcave.pt 8. Data Security SULCAVE adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or improper disclosure. 9. Cookies and Site Navigation The SULCAVE website may use cookies to improve the browsing experience. The user can, at any time, configure their browser to refuse cookies. 10. Changes to the Privacy Policy SULCAVE reserves the right to change this Privacy Policy at any time. The updated version will always be available on the website. 11. Contacts and Complaints For any questions related to personal data, please contact: Email: marketing@sulcave.pt Phone: 282 342 953 If you consider that SULCAVE has not respected your rights, you can file a complaint with the National Data Protection Commission (CNPD) \u2013 www.cnpd.pt<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-23603","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/pages\/23603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/comments?post=23603"}],"version-history":[{"count":7,"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/pages\/23603\/revisions"}],"predecessor-version":[{"id":23636,"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/pages\/23603\/revisions\/23636"}],"wp:attachment":[{"href":"https:\/\/sulcave.pt\/en\/wp-json\/wp\/v2\/media?parent=23603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}